Find your booking and access instructions

Your trips

In your dashboard, select Trips (or Bookings in the account menu). There are three tabs: Upcoming, Past and Cancelled. On Upcoming you can search, and filter by All, Upcoming, Completed or Cancelled.

Each booking has Manage trip, Directions and, where allowed, Cancel. While you're parked, a Parked now banner at the top has Open gate and Manage. The View or cancel booking button in your confirmation email opens the same booking.

The Trips page with upcoming bookings

The booking page

Manage trip opens the booking page. It shows:

A booking page with the reservation details and parking instructions

Access instructions are private

Gate codes and entry details never appear on the public listing. They show up in your booking once it's confirmed and paid. For a booking request, that's after the host accepts.

Your PIN and QR code

Your 6-digit Access PIN and a QR code appear on your confirmation page after you pay. You can find them again here:

Every code stops working once its booking ends. Some driveways and open lots don't use a code. You'll just see the host's instructions.

The Access codes page with upcoming codes

Share your pass

On Access codes, select Share with someone to send your pass to one other person, such as a partner picking up the car. They see the same PIN and QR code.

Code not working?

Open the Gate trouble tab on Access codes and work down the list, then message the host. Still stuck? See Contact support.