Leave a review

Reviews help other guests choose a space, and help hosts improve. You can review each completed booking once.

Write a review

  1. In your dashboard, select Reviews. When stays are waiting, your dashboard overview also shows a reminder with a Write one button.
  2. On the To write tab, find the stay and select Write review.
  3. Under How was the space?, pick 1 to 5 stars: Bad, Not great, Fine, Good or Excellent.
  4. Under Anything the next guest should know?, describe your stay. Reviews under 40 characters rarely help anyone, so add a little detail, such as how easy it was to get in or whether the spot matched the photos.
  5. Select Publish review.

Your review is public straight away and appears on the listing page.

You can also review from the booking page. Open a completed booking and use Leave a Review at the bottom: pick your stars, add a comment and select Submit Review.

How long you have

A completed stay is listed on the To write tab for 14 days after it ends. The date it closes is shown next to it. After that, it leaves the list for good.

Don't want to review a stay? Select Skip this one to hide it from your list on this device.

What hosts can do

Changing your review

You can't delete a review yourself. If you need to correct one, for example you reviewed the wrong stay, contact support. See Contact support.

Reviews about you

Hosts can review guests too, after your stay. Open the About you tab to see what hosts wrote, your average rating as a guest, and your rating breakdown.