When you get paid
Parkeas sends payouts once a week, every Monday, to the bank account you connected through Stripe. Instant cash-outs aren't available, so all payouts follow the weekly schedule.
Which bookings are paid
A booking is ready to be paid once it's completed. That happens after the guest checks out, after you select Check out on the booking, or when Parkeas closes the booking after the guest overstays. Completed bookings that haven't been paid yet show under Clearing on the Payouts page.
Each Monday, Parkeas adds up all your completed bookings that haven't been paid and sends them as one payout to your Stripe account. Stripe then deposits it in your bank. How long the deposit takes depends on Stripe and your bank.
Fees and minimum
- Each booking's 10% host fee is already taken off what you earn. See Host fees and earnings.
- Payout fee: $2.25 comes off each weekly payout, no matter how many bookings it covers.
- Minimum payout: $10, after the payout fee. If a week comes to less, it rolls over and is added to the next week.
- Cancellation fees for bookings you cancelled come off the payout too.
Example only: in one week you complete two bookings with booking prices of $20 and $30. After the 10% host fee you earn $18 + $27 = $45. The $2.25 payout fee leaves a payout of $42.75.
When a payout waits
- No bank connected yet: the payout stays Pending. Later weeks are added to the same payout, so you only pay the payout fee once. It's sent on the first Monday after you finish connecting.
- Card dispute: a booking under an open card dispute is held back until the dispute is closed.
Reading the Payouts page
- Next payout — the amount and progress through Earned, Cleared, Sending and In your bank. What's in it lists the bookings, the platform fee and any Discount covered by Parkeas.
- Clearing, Pending payout and Paid in (this year) totals, plus your Destination.
- Payout history — each payout with its Reference, Method, Fee, Net and Status (Paid, Processing, Pending or Failed). Click a row to see the Bookings included and the Settlement: period, gross, platform fee, payout fee, cancellation fees and the amount Deposited. Use Export CSV on a row, or Export at the top for your whole history.
If a payout shows Failed, contact Parkeas Support at support.parkeas.com.