Your bookings and calendar

Every booking for your listings is on the Bookings page and on your Calendar. Both are in the host menu. On a phone, tap the menu button at the top left to open it.

The Bookings page

Bookings are sorted into four tabs:

• Needs you — requests waiting for your answer.
• Today — bookings that start today, plus guests on site now.
• Upcoming — bookings that start after today.
• Past — earlier bookings.

Search by guest name, licence plate, space or booking ID, or use All listings to filter by one listing. The bar above the list shows how many bookings are shown, the gross booking price and what you earn. Export downloads the current tab as a CSV file.

A booking's status tells you where it's at: Payment pending, Needs approval, Confirmed, On site now, Checked out, Completed, Cancelled or Refund pending.

What you see about a booking

Click a booking to expand it:

• Vehicle & access — the guest's vehicle and plate, the booking's access PIN, and Guest Arrived once they've checked in.
• Payment — Booking price, any Discount covered by Parkeas, the platform fee and You earn.
• Booking — the reference number, when it was booked, and the guest's rating and number of trips with you.

Guests' phone numbers and email addresses aren't shown. To talk to a guest, use the Message button (it shows the guest's first name). Your conversations are also in Messages in the host menu.

The buttons are Open booking, Download receipt and, for bookings that haven't started, Cancel & refund. A quick-action button also appears on the row when it's useful: Send PIN for a confirmed booking, Check out while the guest is on site, and Review guest after the stay.

The calendar

1. Go to Calendar and choose a listing.
2. Switch between Week and Month, use the arrows to move, or select Today.
3. Bookings are shown by slot. The legend shows Booked, On site now, Awaiting approval and Blocked.
4. Select a booking to see its slot, duration, booking price, platform fee and what you earn. From there you can Open booking, message the guest, or Approve or Decline a request.

To make days unavailable, select Block time, click the free days, then select Done blocking. Export downloads that listing's bookings as a CSV file.

There's no calendar subscription feed for hosts at the moment. Use Export if you want a copy of your bookings.